1 Introduction

1.1 Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, including slavery, servitude, forced and compulsory labour, and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.

1.2 Crawford & Bond has a zero-tolerance approach to modern slavery and human trafficking. We are committed to ensuring transparency throughout our organisation and within our supply chain, and to taking a proactive approach to preventing modern slavery in all its forms.

1.3 This statement applies to all persons working for Crawford & Bond or on our behalf, in any capacity, including employees, agents, contractors, consultants, and third-party suppliers.

2 About Crawford & Bond

2.1 Crawford & Bond is a Birmingham-based giftware and collectibles retailer with over 35 years of trading history. We operate primarily through our online store at www.crawfordandbond.co.uk and our eBay storefront, serving customers across the United Kingdom and internationally.

2.2 Our product range includes figurines, home décor, wall and mantel clocks, christening gifts, wellness crystals, semiprecious gemstones, movie merchandise, novelty and general lighting, gadgets, personal accessories, artificial flowers, and birthday and wedding gifts.

2.3 We are authorised retailers for a number of premium brands, including Lladró, NAO by Lladró, Swarovski, Nemesis Now, Enesco, Sideshow Collectibles, Prime 1 Studio, Hot Toys, and others. We work closely with our brand partners and suppliers to uphold the highest ethical standards across our supply chain.

3 Our Commitment

3.2 We are committed to ensuring that:

• No form of modern slavery or human trafficking takes place within our business or supply chain
• We act ethically, with integrity, and in full compliance with the Modern Slavery Act 2015
• We promote awareness of modern slavery issues amongst our staff, suppliers, and business partners
• We implement effective due diligence processes to identify and mitigate potential risks
• We maintain transparent and open communication with all stakeholders regarding our approach to preventing modern slavery

4 Values and Policies

4.1 Crawford & Bond has detailed policies in place to ensure we are doing all we can to pursue an ethical supply chain. These policies include ethical audits, compliance with the Modern Slavery Act 2015, and our whistleblowing policy, under which we strongly urge any members of staff, customers, and suppliers alike to report any concerns regarding modern slavery within our supply chain.

4.2 Our key policies that support the prevention of modern slavery include:

• Anti-Slavery and Human Trafficking Policy setting out our zero-tolerance position and the obligations of all staff and suppliers
• Ethical Sourcing Policy detailing the importance of responsible sourcing and the promotion of fair and safe working conditions throughout our supply chain
• Whistleblowing Policy encouraging the reporting of any concerns or suspicions regarding modern slavery, human trafficking, or any unethical conduct, without fear of retaliation
• Supplier Code of Conduct outlining the minimum standards of ethical behaviour, human rights, and labour practices required of all our suppliers and business partners

4.3 Where we directly import products from manufacturers, we detail the importance of responsible sourcing and the promotion of fair and safe working conditions within our General Terms and Conditions of Business.

4.4 Where we purchase products within the United Kingdom, all suppliers must comply with our Domestic Terms and Conditions of Business, which contain confirmation of our zero-tolerance position regarding modern slavery.

5 Supply Chain and Due Diligence

Our Supply Chain

5.1 Crawford & Bond works to ensure that all goods are sourced and manufactured in circumstances and environments that do not tolerate or involve the exploitation or abuse of any persons.

5.2 All suppliers are required to sign a contract outlining our policies and accept our business code of conduct before trade can commence. Crawford & Bond maintains a strong and open dialogue with all suppliers and insists that any suspicion of modern slavery or human trafficking must be communicated and escalated immediately.

5.3 Our supply chain primarily comprises authorised brand distributors and manufacturers based in the United Kingdom, Europe, and internationally. We recognise that certain geographic regions and product categories may carry a higher risk of modern slavery and we take this into account in our risk assessments.

Due Diligence Processes

5.4 We carry out due diligence on all new suppliers and regularly review existing suppliers to assess and monitor potential risks of modern slavery and human trafficking. Our due diligence processes include:

• Evaluating potential new suppliers before entering into any business relationship
• Requiring all suppliers to confirm compliance with the Modern Slavery Act 2015 and to provide their own modern slavery statement where applicable
• Conducting periodic audits and assessments of supplier practices, either directly or through third-party experts
• Maintaining an ongoing dialogue with suppliers regarding ethical sourcing and labour practices

5.5 Where we are importing products directly, Crawford & Bond carries out regular audits and visits by third-party experts as part of our ongoing due diligence to monitor our supply base. All suppliers are assessed to ensure compliance with local laws and international human rights standards. Areas which are monitored include:

• Wages and working hours
• Working conditions and accommodation
• Health and safety standards
• Prevention of discrimination in all forms
• Absence of child labour, human trafficking, or modern slavery

Risk Assessment

5.6 Identifying emerging areas of potential and high risk is an important focus within our business. Working closely with our sourcing and procurement operations helps to raise awareness of these areas and improve our communication with our supply base. Crawford & Bond will continue to develop our policies and approach to modern slavery risk management.

6 Employee Practices

6.1 Crawford & Bond follows a strict employment policy in line with all applicable UK legal obligations. We are committed to ensuring that our own workforce is treated fairly, with dignity, and in full compliance with employment law.

6.2 The following steps are implemented to safeguard against modern slavery within our own operations:

• Full pre-employment checks are conducted to confirm identity and the right to work in the United Kingdom
• All employees are paid no less than the National Minimum Wage (or National Living Wage where applicable)
• Full compliance with all employee statutory rights, including working time regulations, holiday entitlement, and safe working conditions
• Clear and fair employment contracts are provided to all members of staff
• No employee is required to lodge identity documents or deposits as a condition of employment

7 Training and Awareness

7.1 Crawford & Bond is committed to raising awareness of modern slavery issues across our business. We ensure that all staff are made aware of the signs of modern slavery and human trafficking and understand the steps they should take if they have any concerns.

7.2 We will continue to educate and train our team on the importance of ethical sourcing, our supplier code of conduct, and the obligations under the Modern Slavery Act 2015.

7.3 We also work to promote awareness throughout our supply chain, encouraging our suppliers and business partners to adopt and enforce robust anti-slavery measures within their own operations.

8 Reporting Concerns

8.2 We are committed to ensuring that no person who reports a genuine concern in good faith will suffer any detrimental treatment as a result. Our whistleblowing policy is designed to make it straightforward and safe for individuals to raise concerns without fear of retaliation.

8.3 Any reported concerns will be investigated thoroughly and, where necessary, appropriate action will be taken, which may include the termination of supplier relationships.

8.4 If you suspect that modern slavery or human trafficking is occurring, you may also contact the Modern Slavery Helpline on 08000 121 700 or report online at www.modernslaveryhelpline.org.

9 Looking Forward

9.1 Crawford & Bond is committed to the continuous improvement of our practices and policies in relation to modern slavery prevention. Our objectives for the coming period include:

• Reviewing and strengthening our current ethical policies and supplier code of conduct
• Collaborating with industry peers and third-party organisations to improve our approach to transparency throughout our supply chain
• Further encouraging our suppliers to adopt robust anti-slavery policies and to engage with third-party compliance programmes
• Introducing enhanced training methods and educational materials on ethical sourcing and the prevention of modern slavery throughout our supply chain
• Continuing to develop our risk assessment processes to identify and address emerging areas of concern

9.2 This statement will be reviewed and updated annually to reflect our progress and any changes to our operations, supply chain, or applicable legislation.

10 Director Approval

10.1 This Modern Slavery Statement has been prepared in accordance with Section 54 of the Modern Slavery Act 2015 and has been approved by the Director of Crawford & Bond.

10.2 This statement constitutes Crawford & Bond’s slavery and human trafficking statement for the financial year ending March 2026.